Here for You
Our AgChoice offices are open. We will gradually increase office staffing and in-person visits in line with current Center for Disease Control and Prevention (CDC) guidelines.
For meetings and scheduled visits to our offices, we will follow these steps to help prevent the spread of COVID-19.
- Please wear a mask upon entering the office. Our staff will be wearing masks too. If you don't have a mask available, we have extra onsite.
- We will practice social distancing, remaining at least six feet apart.
- We won’t shake hands.
If you are experiencing financial stress, please contact your loan officer early and often. We can extend credit terms or restructure debt to help you through this crisis.
We'll keep monitoring the situation and change our approach as needed. You depend on us and we'll continue to serve you.
AgChoice Account and Support Information
Phone Payments and Support - Questions for our team or would you like to make payments by phone? Contact us at 1-800-998-5557.
Customer Secure Messaging Overview - More information about our secure message system for sending documents, including loan applications.
Customer Secure Messaging Guide - A step-by-step guide to send secure documents to our team.
Loan and Tax Programs
Government Program Information for Farmers - An overview of federal and state programs, with links to additional information, released in response to the pandemic.
SBA Payment Protection Program (CARES Act) - Learn more details about this loan program from the Small Business Association. On April 24, Congress approved an additional $310 billion for this program. Use the calculator and checklist tools and contact your loan officer for more details.
Deferral of Employment Tax Deposits (CARES Act) - The Coronavirus, Aid, Relief and Economic Security Act (CARES Act) allows employers to defer the deposit and payment of the employer's share of Social Security taxes and self-employed individuals to defer payment of certain self-employment taxes. Learn more details.
Employee Retention Credit (CARES Act) - The Employee Retention Credit is a refundable tax credit against certain employment taxes equal to 50 percent of the qualified wages an eligible employer pays to employees after March 12, 2020, and before January 1, 2021. Learn more about the credit.
The Membership Assistance Program (MAP) - Professional, confidential and free help for personal, work-related and family concerns for our AgChoice customers 24/7, 365 at 800-633-3353 and reference AgChoice. Visit the MAP website. Click on My Portal Login I Click on Work-Life I Username: agchoice I Password: guest
COVID-19 Farm Resources - Our friends at the Center for Dairy Excellence (CDE) launched a library of farm resources to help Pennsylvania dairy farm families and small business owners navigate the COVID-19 crisis. One of our favorite guides is the COVID-19 Recommendations for Dairy: What to do on Your Farm.
PA Department of Agriculture Resources - Guidance from the Department of Agriculture on essential businesses and links to important federal resources.